Roles and Responsibilities

Hackolade Responsibilities

• Software and license keys: Software is available for download at any time, and can be used at with a 14-day free trial license.  Upon receipt of a proper Purchase Order, Hackolade provides the production license keys for the purchased products and options.

• Training & Knowledge Transfer: Hackolade provides self-service online user documentation, tutorials, how-to guides, and an eLearning platform with self-paced progressive video tutorials

• Documentation: Hackolade provides self-service online user documentation, tutorials, how-to guides, and an eLearning platform with self-paced progressive video tutorials

 

Customer Responsibilities

For a successful Hackolade Studio implementation, it’s beneficial to have the right mix of customer staff resources, both for technical support and for governance and adoption.  

 

Here's a suggestion for the key roles and responsibilities:

Role	Key Responsibility	Staff Type	Time Commitment
Project Manager	Oversee the project timeline and resources	PM	Full-Time
Data Architects/Modelers	Design, define standards, and migrate data models	Technical	Full-Time
IT Infrastructure Team	Set up and maintain Hackolade Studio deployment	IT	Partial (as needed)
Data Governance Officer	Ensure compliance and model governance	Governance	Partial (as needed)
Git/Version Control Specialist	Configure Git, manage versioning	Technical	Partial (during setup and troubleshooting)
Subject Matter Experts (SMEs)	Validate models, provide feedback	Business/Technical	On-Demand (during review sessions)
End Users	Consume models, participate in adoption	Business	On-Demand (when interacting with models)
Training & Support Team	Provide ongoing training and support	Support	Partial (during training and support phases)
CI/CD Specialist	Automate pipeline deployment for models	Technical (optional)	Partial (during pipeline setup and maintenance)

 

Time Commitment Breakdown:

• Full-Time: Involves a dedicated person working on the project during the majority of its duration.
• Partial: Involves team members contributing during specific phases (e.g., installation, validation, setup).
• On-Demand: This role is typically called upon for specific tasks or feedback at certain stages, like during reviews or troubleshooting.

 

Key roles

Here's a brief outline of the key roles needed:

1. Project Manager (PM)

• Oversee the entire migration process, ensuring timelines, budgets, and KPIs are met.
• Coordinate between teams and stakeholders to ensure smooth communication.
• Manage risk and issue resolution.

2. Data Architects/Modelers

• Lead the data modeling effort, ensuring the accurate conversion of existing models to Hackolade.
• Define modeling standards, including naming conventions, data structures, and quality checks.
• Collaborate with both business and technical teams to align on model requirements.

3. IT Infrastructure Team

• Set up and maintain infrastructure for Hackolade Studio (either client-based installs or browser-based SPA).
• Ensure that all required IT tools (Git, CI/CD) are in place.
• Support the setup of the Git repository for versioning and collaboration on models.

4. Data Governance/Compliance Officer

• Ensure that the migration process and new models meet data governance, security, and compliance standards.
• Work closely with the IT team to set up access controls and permissions for data models in Git repository.
• Assist in defining and enforcing data modeling standards and best practices across the organization.

5. Git/Version Control Specialist

• Set up and configure Git repositories, manage branching, and establish workflows for collaboration between data teams.
• Ensure smooth integration between Hackolade Studio and Git repositories for version control of data models.
• Provide support for CI/CD pipeline setup and maintenance.

6. Subject Matter Experts (SMEs)

• Validate the accuracy and relevance of data models during the migration process.
• Provide feedback on model designs, ensuring alignment with business requirements.
• Assist with testing, training, and documentation.

7. End Users (Model Consumers)

• Use Hackolade Studio for daily operations, data modeling, and collaboration.
• Participate in training sessions and feedback loops to ensure adoption.
• Report any challenges faced with the tools to the PM or support team.

8. Training & Support Team

• Provide training on Hackolade Studio for both technical and business users.
• Create internal documentation and resources for ongoing support.
• Serve as the point of contact for troubleshooting, resolving user issues, and supporting the adoption process.

9. CI/CD Specialist (optional)

• Set up automated pipelines for model deployment, versioning, and testing.
• Ensure that models can be seamlessly integrated into data pipelines and analytics workflows.
• Collaborate with the Git/Version Control Specialist for smooth automation.

 

 

Persona Use cases

Developing user personas can be a useful part of ensuring that the change management strategy is tailored to the different needs, behaviors, and concerns of each group within the organization. Below are several user personas that could be considered in the context of migrating to Hackolade Studio, along with customized strategies to address their specific needs:

 

Persona	Key Concerns & Needs	Customized Strategy
Data Architects/Modelers	Learning curve, automation, collaboration, integration with workflows	Hands-on workshops, pilot program, focus on Git-based workflows, internal champions, community of practice
IT Infrastructure/DevOps	Deployment security, integration with DevOps, user role management	Technical workshops, setup docs, Git and CI/CD integration, security-focused setup
Business Users (Analysts)	Simple interface, easy access to data models, business-relevant insights	Cross-functional workshops, model transparency, onboarding support, easy-to-read model documentation
Data Governance Teams	Compliance, security, governance in data modeling	Governance-focused workshops, security-first architecture, compliance documentation, monitoring practices
End Users (Operational)	Reliable data models, access to reports, no technical complexity	Data quality assurance, communication on model improvements, accessible reports/dashboards

 

 

Further details can be found below:

Use Case 1: Data Architects/Modelers

Persona:

• Name: “Emily”, Data Architect
• Role: Leads data modeling efforts, designs database schemas, and ensures the quality and consistency of data models.
• Skillset: Advanced technical expertise in legacy data modeling tools, deep understanding of data structures, and strong collaboration with business stakeholders.
• Goals: Increase efficiency in model creation, improve collaboration with cross-functional teams, and ensure alignment with governance standards.

Key Needs & Concerns:

• Comfortable with existing legacy data modeling tools and may feel that the new tool is redundant.
• Concerned about the learning curve associated with a new tool.
• Interested in integrating data models into larger data pipeline workflows.

Customized Change Strategy:

• Training & Skill Development: Provide in-depth, hands-on advanced modeling workshops to show how Hackolade Studio improves modeling efficiency (e.g., schema design, collaboration features).
• Pilot Program: Start by migrating smaller, simpler data models to Hackolade Studio to demonstrate the benefits without overwhelming the team.
• Feature Emphasis: Highlight automation features (e.g., DevOps-triggered CLI with Git) and version control that can streamline collaboration and reduce manual effort in model versioning.
• Community of Practice: Create a community of Hackolade Champions within the data architect team to share best practices, solve challenges, and provide feedback.

 

Use Case 2: IT Infrastructure/DevOps Team

Persona:

• Name: “John”, Senior DevOps Engineer
• Role: Responsible for deploying, maintaining, and securing the Hackolade Studio environment, integrating it into the CI/CD pipeline, and ensuring that the infrastructure supports smooth usage by the data modeling teams.
• Skillset: Expertise in cloud infrastructure, security protocols, DevOps tools (e.g., Git, Jenkins), and a strong understanding of IT governance and compliance.
• Goals: Ensure smooth deployment, manage user access and permissions, and integrate Hackolade Studio into the broader IT ecosystem.

Key Needs & Concerns:

• Needs to ensure secure deployment and configuration.
• Concerned about how Hackolade Studio integrates with existing DevOps tools (e.g., Git, CI/CD pipelines).
• Requires easy management of user roles, access, and compliance of the solution.

Customized Change Strategy:

• Technical Training: Offer technical workshops focusing on the deployment, configuration, and security features of Hackolade Studio, including integration with Git repositories and CI/CD pipelines.
• Documentation: Provide comprehensive setup documentation and guidelines for integrating Hackolade Studio into the organization’s existing infrastructure (e.g., GitHub, Jenkins, Azure DevOps).
• Automation & Security: Emphasize the ability to leverage Git-based workflows and automated version control for data models to streamline deployments and reduce operational overhead.
• Support: Set up a dedicated IT support group within the team to address deployment and integration issues quickly.

 

Use Case 3: Business Users (e.g., Analysts, Marketing, Sales)

Persona:

• Name: “Sarah”, Marketing Analyst
• Role: Uses data models to gather insights and create reports, dashboards, and visualizations for decision-making purposes.
• Skillset: Strong business knowledge and analytical skills, but limited technical expertise in data modeling or database design.
• Goals: Access to high-quality, consistent data models that are easy to use and understand.

Key Needs & Concerns:

• Concerned about having to learn a new technical tool.
• Wants a simple interface for accessing and interacting with data models without deep technical knowledge.
• Needs to ensure that the data models align with business needs and reporting requirements.

Customized Change Strategy:

• User-Friendly Interface: Highlight Hackolade Studio’s user-friendly interface and its ability to streamline data model visualization, making it easier for non-technical users to understand the models.
• Data Model Transparency: Provide model documentation and easy-to-read diagrams that show how the data relates to their business processes.
• Cross-Functional Workshops: Organize cross-functional workshops that involve both technical and business users to facilitate understanding of how data models support specific business outcomes.
• Onboarding & Support: Offer light-touch onboarding that focuses on using models rather than technical training. Provide quick-access support for questions related to business data needs.

 

Use Case 4: Data Governance & Compliance Teams

Persona:

• Name: “Rajesh”, Data Governance Lead
• Role: Oversees data compliance, quality, security, and metadata management, ensuring that data governance standards are met across all organizational models.
• Skillset: Strong understanding of data governance principles, compliance regulations (GDPR, PII), and data security best practices.
• Goals: Ensure Hackolade Studio meets data governance standards, including security, model versioning, and metadata documentation.

Key Needs & Concerns:

• Concerned about ensuring compliance and security of the data models.
• Wants to ensure that Hackolade Studio aligns with data governance policies (e.g., data lineage, data quality, audit trails).
• Needs to ensure that the tool supports collaboration without compromising on governance.

Customized Change Strategy:

• Governance Training: Provide governance-focused workshops explaining how Hackolade Studio supports data governance (e.g., metadata management, version history, schema version control).
• Security & Compliance Focus: Demonstrate Hackolade Studio’s security-first architecture, data model verification, and its integration with data governance tools (data catalog, data dictionary.)
• Documentation: Create specific compliance documentation on how to use Hackolade Studio while adhering to legal or regulatory requirements.
• Ongoing Monitoring: Set up regular audits of the data models and processes, ensuring that governance is maintained throughout the modeling lifecycle.

 

Use Case 5: End Users (Operational Teams, Data Consumers)

Persona:

• Name: “David”, Operational Data Consumer
• Role: Uses data models to inform operational decisions but doesn’t directly interact with data modeling tools. Instead, relies on insights and reports generated by business analysts.
• Skillset: Basic understanding of data but not involved in creating or modifying data models.
• Goals: Access to accurate, up-to-date, and consistent data for decision-making.

Key Needs & Concerns:

• Wants to ensure that data models are reliable and trustworthy without needing to understand the technical details.
• Needs easy access to reports and dashboards created by analysts using the models.
• Concerned that a shift in modeling tools could affect data quality or timeliness.

Customized Change Strategy:

• Data Quality Assurance: Communicate how Hackolade Studio ensures high data quality by implementing model governance and version control to keep models accurate and up-to-date.
• Impact Communication: Regularly update end-users on how data models are being improved to support better decision-making.
• Accessibility: Ensure that data models are well-documented and that dashboards and reports created using the models are easy to understand and consume for non-technical users.